Epson Printer Says Driver Isnt Available Install Update
TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here. Join the community here , it only takes a minute. I am running Windows 7 64bit HP I am unable to even print a test page to them at the moment. Here are the steps that I have taken: I had an experience with POS before; get the system to print a simple X.
The issue isn't with the POS program I haven't even got this far yet! I cant get Windows to recognise the printer properly. Not sure where those are since there's no illustrations. But I guess you'll see them once the cover is opened. Anyway, have you tried adjusting those? Haven't looked at the DIP switches. When I try and Update the driver from the Printers and Devices screen, automatically it tells me the driver is up to date, and if I manually search for the.
This appears to be separate from the APD. Have you installed the USB driver? Hmmm I didnt see that in the paper manual Ive got. PS Have been on the phone to epson support for over a week, Initially I was told that the engineer would find a printer and try and install it himself on win 7 64 bit, no one got back to me, then i was told he had trouble getting hold of that model but would do it asap, no one got back to me, then I was told this guy had been moved from this team but the problem had been sent to Level 2 support, no one got back to me, then i was told that another customer was having the same problem and theyve sent in their printer so Epson can diagnose the problem They literally are the worst customer service center I've ever had the misfortune to have to deal with.
I got the tech reference guide from here: Maybe it's an updated version to the TM virtual port driver you've tried?
It'd be so much better if there's a brief description somewhere. Hope somebody there will get back to you soon. I suspect that is what you have done. If so, you will get exactly the behaviour that you are talking about here. Make sure you make a backup of your registry first.
No driver, no software, they just plugin and auto configure and in a few second just work! HP make a good effort to fully support all their printers on Linux, so all things being equal, always buy a HP.
Most other brand common usb printers also just plug in and work as well, but HP makes the most effort, hence deserves preferential treatment at purchase. If you did, then you will get the behaviour that you are describing here. So I have rewritten my post with more "how fix it" information. Important notes - 1 Deleting all the software in the way you describe does NOT remove it all, it still leaves behind "stuff" in your system. You also have to search your registry and delete the appropriate entries.
If you do anything with your registry, back it up first!!!! Windows try's to mitigate some of it retardedness by automatically saving "restore" points when you install hardware, you may well be able to achieve my manual instruction better by restoring to a restore point, if the system made one at a convenient point in time, which I think it would have. Now for my fee for my time giving this advice, To install a printer in Kubuntu Linux or any other modern desktop Linux you follow this procedure Just plug the stupid printer in, wait 5 seconds for Linux to automatically configure it and Just plug almost any printer in and it just works!!!!
HP makes the most effort to fully support Linux, so if all other aspects are equal, always buy a HP printer. Thanks for you reply, I will try the fix in the morning. Didn't think it would be necessary to manually go through the registry.
Unfortunately I cannot run Linux on the machine due to the software constraints I am faced with. Any tips on where to look in the registry would be appreciated seeing as it being such a jungle that it is!
Go to the control pannel, system, device manager, find the item that Windows thinks is there when you connect your printer and force it to use the driver for your printer. But when I had to fix this same problem once a few years ago, with a different USB printer that someone had also plugged in before loading the software, I am sure it did not work. I know that in that case I definitely had to go to the registry, so I imagine that this is still the case.
Just make sure you you do the back up first, promise? This reboot is how you unload the old registry and load up the newly edited registry. If you don't reboot you will still have the old wrong unedited registry in memory despite your edits to the registry on the HDD. I think from memory there will only be a couple of things to delete, and make sure you don't delete something that you need. Be conservative, delete one or two thing that seem obvious and then try it.
Now for my fee more rant: You will find there is a lot of Windows centric IT advise out there of dubious quality, mostly it is just poor quality IT staff that really don't know what they are on about, they have usually only used Windows.
Please tell me how you go. Windows therefore assigned the most relevent driver and created registry keys associated to the physical hardware ID of the printer.
Even when the windows chosen driver was uninstalled and so too was the Epson software, the keys created by windows associated with the printer ID remained. So the keys had to be deleted or a system restore to a point where the reg keys never existed. Their many solutions were mostly fob offs or time extenders for them.
Their final one was send them the printer. Which wouldnt have resolved this problem even if I had done it. Finally, in one form or another, the problem always always lies with the drivers. Unless your hardware is in more than 34 pieces, in which case its probably smashed! You were completely spot on. I briefly tried deleting the registry keys but I spent all of about 10mins on it.
Your advice was invaluable and you have solved umpteen hours of work on this. I cant thank you enough. Hey I have the same problem, can you help me?? I have this issue as well. This helped me a lot.
I tried system restore but it failed and then I proceed to registry deleting which relates to epson. You must log in or sign up to reply here. Epson R printer Firewire driver Problem Nov 27, Driver for my old Epson printer Jan 8, Unable to download and install driver for Epson printer Jan 7, Add your comment to this article You need to be a member to leave a comment.
Join thousands of tech enthusiasts and participate. Sign up for free , it takes 30 seconds. Already have an account? Your name or email address: Do you already have an account? No, create an account now. Yes, my password is: TechSpot Account Sign up for free , it takes 30 seconds.
Welcome to Epson Support
TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here. Join the community here , it only takes a minute. I am running Windows 7 64bit HP I am unable to even print a test page to them at the moment. Here are the steps that I have taken:
[SOLVED] Printer Driver is unavailable on Windows
And it says Driver is unavailable in Devices and Printers. You probably also have this problem. You can fix this problem through the solutions in this post. The Driver is unavailable error is mainly caused by these two reasons: The screenshots below are shown in Windows 10, but the methods also apply to other Windows versions. As we talked before, a corrupted or incompatible driver could bring the error to you. So install a correct printer driver for your Windows is essential. With its help, you can say goodbye to driver headache and delays forever.